A new petition is calling for an independent audit of Duke Energy's billing system.

A petition asks regulators to investigate. Here’s what Duke Energy says is causing the spike and how customers can speak directly to the state Utilities Commission.

"We want customers to be aware that seasonal weather plays a significant role in energy use," a company spokesperson said.

In the Triad, residents face skyrocketing Duke Energy bills, some surging by hundreds.

As Duke Energy bills rise, power prices have become the fastest-growing part of inflation ...

The new charge replacing the GCR is called the standard service offer (SSO). Duke Energy said the SSO is a monthly variable rate that "provides a transparent, market-based price" for natural gas.

Customers report bills rising sharply as Duke Energy points to colder weather, higher usage and wholesale supply costs ...

WYFF News 4 received several concerns into the newsroom about higher electric bills.

According to recent News & Observer reports, Duke Energy’s influence sprawls across North Carolina politics, ranging from political donations through the company’s corporate political action committee ...

Homeowners with battery storage systems can now monetize their investment through the Duke Energy Power Manager program, which offers substantial monthly bill credits in exchange for limited grid ...

NEW CASTLE, Ind. — Many Hoosiers find heating their homes to be among their biggest expenses in the winter. Now, even a ...

Add Yahoo as a preferred source to see more of our stories on Google. With higher utility bills due to extra cold weather and a recent court ruling that prevents customers from getting refunds, Duke ...