Zendesk spam campaign continues as users report getting weird emails.

Zendesk is reinventing the CRM landscape by transitioning from traditional SaaS to an AI-driven, outcome-based model.

Operations and transformation leader will speed up Zendesk's shift to becoming an AI-first company and improve teamwork across departments to better serve customers SAN FRANCISCO, Feb. 3, 2026 ...

Technology integration. HyperArc's GenAI-powered platform to be integrated for improved insights. Customer impact. Zendesk customers to gain faster, deeper analytics and automation capabilities.

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Zendesk, a maker of customer service software used by companies such as ...

In the best-run businesses, team members work from the same database. They understand their goals and receive ample support from management to help them succeed. Without this centralized structure, ...

Zendesk today announced it has acquired Cleverly.ai, a Lisbon, Portugal-based platform that finds answers to customer’s questions by creating a knowledge layer on top of apps. Zendesk says it will ...

The travel industry was hit hard by the COVID-19 pandemic, as March 2020 saw so many routes shut down across the globe, and some countries closing their borders to international visitors. For Spanish ...