Groundbreaking AI Supervisor Engine coordinates agents built with natural language to resolve complex customer service cases, and manage human handoffs for fast and accurate resolutions ZÜRICH and SAN ...
An expanded Reddit partnership scales brand trust and discovery, enabling teams to authentically engage with Reddit ...
Google Gemini Enterprise for Customer Experience challenges where intelligence lives in the CX stack—and who owns the ...
The company becomes first in category to guarantee marketing outcomes, signaling strong platform performance & commitment to ...
Verint announced the combined organization resulting from its merger with Calabrio will operate under a single corporate name ...
Verint®, The CX Automation Company™, today announced the organization formed through the recent Verint–Calabrio® transaction ...
AI is “deployed.” Outcomes aren’t. The difference is maturity: data, governance, workflow design and integration discipline.
The two companies on Feb. 19 announced a new integration connecting CrowdStrike Falcon Shield with the Qualtrics Platform. According to company officials, the integration provides organizations with ...
Fullstory, a leading behavioral data company, today announced the launch of Guides and Surveys, a new product resulting from its acquisition of Usetiful in late 2025. Fullstory’s Guides and Surveys ...
Proposed transaction brings together two leading enablement platforms to support the evolving needs of modern revenue ...
Returning to the Wynn Las Vegas Resort this week for Medallia Experience '26 gave us invites into both how the company is ...
Newsletter platform unveils centralized asset hub with built-in editing and direct access to licensed visuals.
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